RESPONSIBLE GAMING
At Betpula, we want sports betting to remain a form of entertainment. Betting should always be a recreational activity and should never become a source of financial, social or emotional stress.
At Betpula, we are committed to responsible, regulated and transparent gambling. Therefore, we want every player to stay in control. We have a constant vigilance : Our teams monitor risky behaviour in order to identify excessive gaming and provide support to affected players where necessary.
Gambling can lead to risks such as addiction, debt or social isolation. We encourage all players to gamble in a moderate and responsible manner.
Our commitments
To prohibit access to minors and people under the age of 21. (We enforce strict age verification measures)
To provide control tools to help players manage their gaming activity. (we offer self-exclusion and self-limitations options to help you regain control of your betting behaviour whenever you feel like you need a break).
To prevent risky behaviour associated with excessive gaming.
To refer users to specialist support organisations where necessary.
Available management tools
Players at Betpula can, at any time:
Set a daily, weekly or monthly deposit limit. (link: https://betpula.co.bw/profile#gamification limits part)
Limit their time spent on the site. Set their loss limits to help manage your gaming budget.
View a full history of their bets and transactions.
Temporarily suspend their account (“pause”) for a set period.
Request a self-exclusion period of three, six or twelve months in accordance with Botswana regulations.
How can you recognise risky behaviour?
Gambling can become a problem if you:
· Bet more than you can afford to lose.
· Feel the need to gamble again to recoup your losses.
· Hide your gambling from your family and friends.
· Borrow money to gamble.
· Spend too much time on sports betting.
· Feeling a loss of control
Need help?
If you feel you are losing control, specialist organisations can offer support:
Contact professional support services such as Botswana Gambling Authority Helpdesk or apply for self or third party exclusion at www.gamblingauthority.co.bw GAB – Gaming Authority Bostwana — regulatory information and player protection at [email protected]
If you or someone you know has a gambling problem, please reach out for help. Persons under 21 are not permitted to gamble. For assistance, please contact our support team. We’re here to help.
National Responsible Gambling Programme: 0800 006 008
Protection of minors
Minors are strictly prohibited from playing. Any attempt by a minor to create an account will result in the immediate closure of that account.
Our Advice:
Be aware that gaming consumes a lot of energy, often far more than you might think. Don’t play too often or for too long.
Fatigue and losses can cloud your judgement. Keep a precise record of your gaming time to ensure it doesn’t encroach on your other activities.
Block access to gaming sites for children and minors in your household. Do not save your passwords.
Set yourself reasonable financial limits as part of a leisure budget.
Be wary of how easy it is to shop online at any time.
Although it is relatively easy to use a credit card online, always bear in mind the value of the money you are spending.
• Never put your family, your job or your studies at risk.
• Don’t see gambling as a way to escape your family or personal problems.
• If you feel you have a problem with gambling, don’t hesitate to admit it to YOURSELF. There is nothing to be ashamed of, and it can be overcome. To return to a normal approach to gambling, talk to a loved one or a specialist.
Play responsibly. Bet only for fun.